This following document sets forth the Privacy Policy for The Wine Community By accessing our website at, www.thewinecommunity.com.au, signing up for our mailing list, ordering products from us or making use of any of our services (“Services”) you agree that The Wine Community may process your information provided in connection with those Services in accordance with this Privacy Policy. If you do not wish to have your information processed by The Wine Community, please cease use of our Services or otherwise contact us in accordance with this Privacy Policy.

Laws we are bound by

The Wine Community is bound by the Privacy Act 1988, (Privacy Act) which sets out a number of principles concerning the privacy of individuals.

It is very important to us that you trust The Wine Community to keep your information private and safe, without this trust we don’t have a business. Below is our Privacy Policy and other relevant information.

Information that we collect

As a rule, The Wine Community only collects your Personal Information – that is, information or an opinion that relates to you as an identifiable or identified individual. The collection of Personal Information is regulated by the Privacy Act and we strictly handle your Personal Information in accordance with the Privacy Act.

There are many aspects of the site which can be viewed without providing Personal Information, however, for access to certain Services, such as customer support, our mailing lists or delivery of products, we necessarily require you to submit Personal Information. This may typically include (but is not limited to) your:

name;
email;
phone number;
full residential or business address

Automatically collected information addition to the above, whenever you interact with our Services, we automatically receive and record information on our server logs from your browser including your IP address and the page you requested. We may also receive information as your browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. Some of this automatically collected information may or may not be Personal Information, depending on whether it is personally identifiable in nature or not. We use this automatically collected information to personalise your use of the Services and improve your experience with our online Services.

We collect the above information through the use of “cookies.” “Cookies” are identifiers we transfer to your computer through your browser that allow us to recognise your browser and provide this information. You may be able to change the preferences on your browser to prevent or limit your computer’s acceptance of cookies. When we collect usage information in this way (such as the numbers and frequency of visitors to our site), we only use this data in aggregate form, and not in a manner that would identify you personally. We never disclose aggregate information to a partner in a manner that would identify you personally.

How we use your information

Your other Personal Information is in two main ways:

to deliver our Services to you: for example, in delivering you with products, or providing you with personalise customer support; and communications: so that we can contact you in relation to offers, things we think might interest you, and for general administrative purposes. From time to time, we may use Personal Information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Information we do not collect

We will not collect:

Personal Information relating to minors; and Sensitive Information - such as your health data, political or religious views, sexual orientation or the like.

Changes to this Privacy Policy

The Wine Community reserves the right to make amendments to this Privacy Policy at any time. Please check back from time to time to ensure that you are aware of these changes. Your continued use of our site will signify your acceptance of these changes. If you have objections to the Privacy Policy, you should not access or use our Services.

Rights to your Personal Information

You have the following rights in relation to your Personal Information:

Access and/or take your Personal Information – you can ask for a copy of your Personal Information and we are required to provide you with a copy. That notwithstanding, we may require you to comply with certain procedures before we allow access to or amendment of your Personal Information to ensure the integrity and security of information that we hold. Depending on the nature of your request, this may include verifying your identity to our satisfaction to ensure the integrity of your Personal Information. Delete, change and/or correct of your Personal Information – you may update, correct or ask us to erase or delete some, or all of your Personal Information at any time. We will update that Personal Information quickly but may retain backups for the purposes of archiving, fraud prevention, abuse or satisfaction of obligations, or where we otherwise reasonably believe we have a reason to do so. If you believe that you are unable to update, correct or delete any Personal Information you have provided to us in the manner described above, then please contact us. Object to, limit or restrict use of your Personal Information – at any time, you may object to the processing of your Personal Information, on legitimate grounds, except if otherwise permitted by applicable law. You may also make complaints to the relevant data protection authority. We may refuse to allow access or to amend your Personal Information if we are legally required or entitled to do so. Please be aware that if you ask us to delete or not process your Personal Information in a certain manner, we may not be able to provide the Services to you.

We take reasonable steps to ensure that the Personal Information that we collect is accurate, up-to- date and complete and the Personal Information we use and disclose is accurate, up-to-date, complete and relevant. If we are satisfied that any Personal Information we hold about you is inaccurate, out-of- date, incomplete, irrelevant or misleading, we will amend our records accordingly.

Security

We take appropriate measures to keep your personal information secure. We have implemented appropriate physical and electronic procedures to protect the Personal Information we collect. Due to its nature, transmission of information via the internet is not completely secure. Although we will protect your Personal Information in accordance with this policy, we cannot guarantee the security of any data transmitted to our websites and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security measures to try to prevent unauthorised access. If you feel this risk is unacceptable, you may choose not to use our Services and not provide us with your Personal Information.

If our data storage is subject to a data breach, we will advise the relevant authorities and act according to law.

Contacting us

The Wine Community welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, or would like to exercise any of your rights in relation to your Personal Information, please contact us by any of the following means during standard business hours Monday to Friday.

Call: 1800 7437 684

Post:
Attn: Privacy Officer
The Wine Community
11A GREENHILLS AV, MOOREBANK, NSW 2170

E-mail:

info@thewinecommunity.com